Online Shopping – Terms & Conditions

Online Shopping – Terms & Conditions

The Outdoors Queensland Shop provides a selection of books, DVD’s and resources about outdoor recreation, outdoor education, guidebooks, how to manuals, research reports, training and professional development.

To purchase a product, please make your selection from the items in the Shop using the Search or Category functions in the left side bar. Click ‘Add to Cart’ to select an item and then proceed to Check Out to complete your purchase

If you have any questions or would like to suggest a new product please contact us at this address :

Outdoors Queensland
150 Caxton Street
Milton QLD 4064
Australia

or feel free to phone or email

+61 7 3369 9455
admin@outdoorsqueensland.com.au

Our ABN number is 22 941 079 524

Note:

  • Member prices apply to financial Members only
  • As a general principle, we endeavour to set member prices 20% below the recommended retail price (RRP) for any item
  • While we endeavour to keep all product details on the website up to date, some products may not be available from time to time.
  • Any price shown on the website at the time of an order being made will be honoured
  • All prices include GST

Delivery
While we do keep small quantities in stock, some items are supplied to use by the distributors on an order by order basis – generally an order will be dispatched within 7 days.

Freight
Shipping costs are not included in the price and will be calculated when you place your order

Cancellations, Refunds and Returns

  • You can cancel your order or part thereof at any time before you accept delivery
  • If we incur any fees or charges (e.g. credit card fees) these will be passed on to you and deducted from any refund due.
  • A full refund less freight and fees will be made for any undamaged item returned in excellent condition.
  • In the event a product has been ordered that is not available for whatever a reason, a full refund will also be made.
  • The refund will be issued once we have received the returned item(s) and confirmed shipping and additional fees. This may take up to 2 weeks.

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